Terms & Conditions
Effective Date: June 23, 2025
By using the services provided by Thermal Logistics, Inc. (“we,” “us,” or “our”), you agree to the following Terms and Conditions. If you do not agree, please do not use our services.
Types of Messages You May Receive
By providing your contact information and opting into communications, you agree to receive:
Appointment reminders
Service-related updates
Promotional and marketing messages
Customer support and informational messages
Message Frequency
Message frequency varies by service activity. For appointment communications, you may receive up to two messages per scheduled service.
SMS Consent and Disclosures
By opting in to receive SMS messages from us, you agree to receive texts regarding appointments, updates, promotions, and service confirmations. Consent is not required to purchase any product or service.
When you register, you will be informed that:
Message/data rates may apply
Frequency of messages may vary
You can reply “STOP” to unsubscribe or “HELP” for support
Your phone number will not be shared for third-party marketing purposes
Message and Data Rates
Standard carrier message and data rates may apply. Contact your wireless provider for more information.
Opting Out
You may opt out of SMS at any time by replying “STOP.” For help, reply “HELP” or contact us at digital@explorehvac.com.
To unsubscribe from emails, click the “unsubscribe” link in any message, or contact us directly.
Customer Service
For questions or concerns regarding our services or communications:
Thermal Logistics, Inc.
Phone: (717) 478-8112
Email: digital@explorehvac.com
Privacy and Data Use
We protect your privacy and do not sell or distribute your personal information to third parties for marketing. Please refer to our Privacy Policy for further details.
Changes to These Terms
We may update these Terms and Conditions as needed. Updates will be posted on our website with the revised effective date.
Acceptance of Terms
By using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.